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Candidate Support

The invitation email asks me to log in with my existing password, but it doesn't let me log in. What password should I be using?



The MFS feedback site is an external system that requires different login details. Your password for the feedback site is created the first time you log in to a 360 review. If you cannot remember your password, please follow the ‘Forgotten password?’ link. You will be asked to enter the username that was sent to you in the invitation email. Please click on the '"Send'" button and you will be sent an email with a unique link and guidance on how to reset your password. Please note, you may be asked to enter your email address for verification purposes.

If you did not find an answer to your query in this article, please try one of the following articles:
- I have been invited to complete an assessment. How do I access my test?
- What should I do if I have forgotten my password?
- What should I do if I have forgotten my username?

If you have any questions, please get in touch with your local Technical Support team by using the Contact Us widget on the right side of this page.


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