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Candidate Support

I’m getting an error on my test, how can I fix it?

Please note this article applies to the AMCAT / TalentCentral+ Candidate Experience for assessments – if the code you have received is not listed please Contact Us
 
1. Error Code IC200
You are logging in with an Invalid username and/or password, we request you to check your credentials again and try to log back in the test, the credentials are case sensitive. 
 
2. Error Code LEX200
Your test has been invalidated. You will not be able to resume your test. Please contact the person who asked you to complete the test for further details.
 
3. Error Code TC100
You have either completed or submitted your test. You will not be able to resume your test. Please contact the person who asked you to complete the test for further details.
 
4. Error Code LEX100
Your test login credentials have expired. You will not be able to attempt the test. Please contact the person who asked you to complete the test for further details.
 
5. Error Code ETA100
Your test is not yet activated. Please try again during your assigned testing window.
 
6. Other Error Codes
Error Code
Reason
AUD100
You have been logged out because audio recording could not be started
CAP100
Your Captcha information does not match
DCH100
You are attempting to login from a different device. Please log in from your original test device
DCO100
This assessment is not supported on a Mac, please continue your assessment in Windows
FIP100
Access denied. You are attempting to log in from a forbidden IP address [%s]
FSI100
The user has been logged out because they have misused the 'full-screen' function
GLL100
You have been logged out of the test because your location could not be detected or because location information was blocked
GLL200
Unable to capture geo location
HWI100
Audio playback failed. Please check your computer's speakers and microphone
IC100
Invalid SVAR ID requested
IC200
Invalid username and/or password. Please try again
IC300
Security question answer not found
IC400
Security question information not provided. Cannot proceed
IC500
SVAR ID not registered
IC600
Username and password not found
LEX300
SVAR ID expired
LEX400
Resume Test: 0 Attempts Left
MIC100
You have been logged out because your microphone got disconnected
MIC200
You have been logged out because your microphone was disconnected while recording
MIC300
You have been logged out because your microphone is not connected.
MIC400
Try the SVAR test again using a different microphone
MIC500
If you are unable to configure the microphone, exit the test and contact the person who asked you to complete the test for further details
NE100
Could not play the necessary audio files. Please check your network connection and try again
NE200
Could not submit your response to server. Please check your network connection and try again
NE300
Could not upload the recorded audio. Please check your network connection. Check your firewall settings to enable audio file uploads.
NE400
Cannot connect to server. Please try again
NE500
Could not connect to network. Please wait for two minutes and try again
OFF100
The user has been logged out because they have gone 'off-focus' by switching browsers
PNS100
Access denied, platform not supported. Please take the test on the desktop to have a seamless experience
PSL100
The user has been logged out because they have used the 'print screen' function too many times
RES100
You have exceeded the allowed count for resuming the test. You will no longer be able to resume the test
RES200
You must wait %time% minutes after logging out before you log in again
RL100
You are attempting to log in with the wrong test URL
RP100
The user has been logged out because the invigilator has terminated the assessment due to a violation of the assessment rules
RP101
The user has been logged out because of connectivity issues. Please try again after a few minutes
RP102
The user has been logged out because of connectivity issues. Please try again after a few minutes
RP103
The user has been logged out because of connectivity issues. Please try again after a few minutes
TE100
Cannot proceed as the allotted time for the test has already expired
WCI100
You have been logged out of the test because your webcam could not be detected or because your webcam was blocked. Please connect your webcam and try again.
WCI200
We are unable to detect a camera on your device. A camera is mandatory for online proctoring of this test. You have been logged out of the test. Please make sure your camera is connected and try again.
WCI300
You have been logged out of the test because your webcam could not be detected or because your webcam was blocked. Please connect your webcam and try again
WCI400
The user has been logged out because the image could not be captured
WCI500
Cannot enable camera for video recording


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