Photo Cluster

Lozenge
Client Support


Please check the Terms and Conditions to make sure your order is still eligible to be returned. Please make sure all of the materials are re-packed and that you have stated the reason for returning the parcel.

Please get in touch with us by using the Contact Form widget on the right side of this page or by calling your local Customer Success team. Please click here to find their contact details and opening hours.


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Personal collection - South Africa

Same day courier - England, Johannesburg and Pretoria only

Next working day delivery - UK (excludes Northern Ireland) if ordered before 12:00, and South Africa (excludes regional areas). Please note all next day delivery orders must be signed for.
​- Next day before 6.30pm (mainland UK only)
- Next day before midday (mainland UK only)
- Next day before 10:30am (mainland UK only, excludes regional areas)
- Next day before 9:00am (mainland UK only, excludes regional areas)
1 to 2 days delivery Europe (includes Nothern Ireland) and South Africa

Saturday delivery - UK (excludes Nothern Ireland) and South Africa (excludes regional areas)

For all other countries, please call your local Customer Success team or contact us by using the Contact Form widget on the right side of this page.


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Please make sure that your local Customer Success team have confirmed that your order has been actioned before coming to collect it from one of our offices.

You can get in touch with your local Customer Success team by by using the Contact Form widget on the right side of this page or by calling your local Customer Success team.

Your order has to have been processed before the despatch team will release your materials.


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You can order materials by using the Contact Form widget on the right side of this page or by calling your local Customer Success team. Please click here to find our contact details and opening hours.

If you call us to place your order, you will be asked for the Registration Number of a SHL user. Please note that in some countries this will need to be a trained user depending on the products you are ordering.

For delivery options, please click here. Please make sure you confirm the address you want the materials delivered to.


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