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SHL are committed to providing our customers with the most accurate and reliable talent insights. As part of our continuous effort to do this, we have decided to retire some of our legacy products so all our customers can benefit from the latest assessments and reports. 
 
From 13th October 2023, you will no longer be able to administer new projects using one of our legacy products. This applies to both retired reports and retired assessments. Any active projects that are using a retired product will be supported until that project ends. Details of the products that will be retired, and their replacement, are outlined in the table below:

Legacy Product

New Product

APAC Full Profile Report OPQ Profile Report
OPQ32 Signals Report OPQ Profile Report
OPQ32 Assessment Support Report OPQ Profile Report and Universal Competency Report
OPQ32 Careers Guidance Report Universal Competency Report
OPQ32 Management Competency Profile Universal Competency Report
OPQ Manager Report OPQ Manager Plus Report
OPQ Premium Report OPQ Premium Plus Report
OPQ Emotional and Social Competency Report Universal Competency Report
CCSQ and Reports
  • CCSQ Manager Report
  • CCSQ Interview Guide
  • CCSQ Personal Report
  • CCSQ Profile Report
Contact Center 8.0 JFAs
WSQ and Reports
  • WSQ Profile Report
  • WSQ Manager Report
  • WSQ Tech Select Report
Industrial 7.1 JFAs
  • Industrial Entry Level 7.1
  • Industrial Professional & Skilled 7.1
  • Industrial Semi-Skilled 7.1
 If you have any questions regarding these product requirements or would like additional support in transitioning away from any of these products, please contact your Account Manager. 


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SHL is committed to providing our customers with the most accurate and reliable talent insights. As part of our continuous effort to do this, we have decided to retire some of our legacy Verify tests, so all our customers can benefit from the latest assessments and reports. 
 
During 2024, the products listed below will be retired and will no longer be available for use.
Their replacement options are shown in the column to the right:
 
Legacy Product (to be retired) New Product Options
Verify - Verbal Reasoning
 
Verify Interactive – Deductive Reasoning
Verify – Deductive Reasoning
Verify – Verbal Ability
 
Verify - Inductive Reasoning (v1 - 2007)
 
Verify Interactive - Inductive Reasoning 
Verify - Inductive Reasoning (v2 - 2014)
 
Verify - Numerical Reasoning
 
Verify Interactive - Numerical Reasoning
Verify – Numerical Ability
 
Verify – Calculation
 
Verify Interactive - Numerical Calculation
 
Verify – Checking
 
Verify – Checking (2022)
 
Verify - Mechanical Comprehension (2010)
 
Verify - Mechanical Comprehension (2014)
 
Verify - Reading Comprehension
 
Verify – Verbal Ability
 
 
What do customers need to do:
  • Use the SHL Product Catalog below to understand the replacement options and choose a replacement product
  • Phase out usage of projects using the retired assessments
  • Create new projects with the replacement product and use these projects for future requisitions
 
For more information about these new assessments, please go to the SHL Product Catalog and search for the assessment name: 
 
This will provide the following information:
  • Construct definition
  • Language availability 
  • Test Length and Test Time
  • Sample items
If you have any other questions or need help transitioning away from your legacy assessments, please contact your regional Customer Experience team. 
We look forward to your continued partnership using our most up-to-date products. 
 


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