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Client Support

SHL are committed to providing our customers with the most accurate and reliable talent insights. As part of our continuous effort to do this, we have decided to retire some of our legacy products so all our customers can benefit from the latest assessments and reports. 
From 13th October 2023, you will no longer be able to administer new projects using one of our legacy products. This applies to both retired reports and retired assessments. Any active projects that are using a retired product will be supported until that project ends. Details of the products that will be retired, and their replacement, are outlined in the table below:
 If you have any questions regarding these product requirements or would like additional support in transitioning away from any of these products, please contact your Account Manager. 

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