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Use a laptop or desktop computer - the virtual Assessment Centre Exercises include an immersive email inbox and document hub. Depending on the exercise type, you may be required to create and present a document with your recommendations. This kind of experience is best suited for a desktop/laptop computer.

Ensure Google Chrome (or Firefox) is your default browser during the assessment. Where possible, test access to any software in advance.

Ensure maximum internet bandwidth during preparation and live meeting activities, e.g. minimise unnecessary streaming in your household/office.

Check your audio / video quality at the start of each live meeting. Note, if you experience a camera and / or microphone problem, you can still use the other live meeting capabilities, e.g. Chat, whiteboard, etc. You can also test your device on one of the links below. Choose the link which best represents your location:

EU: https://eu-interviews.aspiringminds.com/devicetest
AU: https://au-interviews.aspiringminds.com/devicetest
US: https://interviews.aspiringminds.com/devicetest

Be prepared to manage your own time. Follow your calendar (and/or any individual schedule provided) to ensure that you enter and exit all activities at the correct time.

Preparation activities are timed and can only be accessed once.

Look after yourself. Virtual assessments can feel particularly exhausting, so use your breaks effectively and step away from the screen.

Use this link to try out your access to SHL’s Virtual Assessment Centre platform.

If you have any questions, please get in touch with your local Technical Support team by using the Contact Us widget on the right side of this page.


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1. What is test all about?
This is an AI driven Online Interview platform where your responses will be recorded via headphone and webcam and you will be scored basis the same.
2. What is the test duration?
 20-25 mins
8.3) Question: What are the technical requirements to take the test?
Answer: The test has 4 basic requirements:
  • A Personal Computer / Laptop.
  • A Webcam connected with the System (Not required in case of Laptop with functional in-built Webcam)
  • Headphones with microphone
  • Smooth and uninterrupted Internet connectivity; Download and Upload Speed of min 1 Mbps (throughout the testing session, which will last for approximately 20 minutes)
8.4) Question: Candidate unable to hear on testing page
Answer: Please check whether the access to microphone is provided while at video testing page, if you were not prompted for the same please go to your browser settings à site setting àallow microphone.
Please prefer using Mozilla Firefox for the assessment you will be prompted to provide access to both webcam and microphone that you will have to ‘allow’.
8.5) Question: Candidate unable to see himself/herself on video testing page
Answer: Please see if you have provided access to your webcam while at video testing page, if you were not prompted for the same please go to your browser settings and allow webcam.
Please prefer using Mozilla Firefox for the assessment you will be prompted to provide access to both webcam and microphone that you will have to approve.
8.6) Question: Not able to hear properly in video testing page/there is some noise.
Answer: Please close the test window and login again using Mozilla Firefox preferably and when prompted for allowing access to your Microphone please select Microphone tagged with ‘High-Definition Audio’. Do not use the Default Microphone in the dropdown.
8.7) Question: Test got logged out stating ‘Microphone was unplugged’.
Answer: Please close the test window and login again, the test will not allow you to move ahead without the Microphone. Please check if the microphones are plugged in properly and start test again.
8.8) Question: Test logged out stating ‘Illegal window switch detected
Answer: You are not allowed to open any other Browser / Switch between the Test Screen and other widows/ Minimize the Test Window. The Test will get locked permanently if a candidate is found switching through windows while taking the Test. Please connect with the HR/Recruiter that brought you this opportunity for further steps.


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1. If you're getting a Runtime error or a Timed out error while compiling code:
Please ensure that there is no infinite loop in your code as this may lead to error while compiling the code. Also, for each question there are few visible as well as hidden (edge test cases) test cases. We ask you to review your code and question once and compile again after modifying your code.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat ID and registered email ID We will get this checked with the concerned team and will get back to you.

2. If you're getting an error even after writing correct code:
For each question there are few visible as well as hidden (edge test cases) test cases. We ask you to please review your code and question once and compile your code after modifying code.If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat ID and registered email ID. We will get this checked with the concerned team and will get back to you.
3. If you're getting no error while compiling the code on Local IDE but you are getting a compiler error while compiling code on platform:
For each question there are few visible as well as hidden (edge test cases) test cases. There might be a possibility that IDE which you are using is unable to detect edge test cases due to which you are getting no error on local IDE but on our platform you are getting error while compiling code. We ask you to please review the problem carefully and modify your code accordingly.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat Id and registered email id. We will get this checked with the concerned team and will get back to you.

4. If you're trying to execute your own test cases or try to print something on platform which is not required for the problem in the test:
You will be unable to test your own test cases on platform. We ask you to kindly write code as a solution to the problem statement only.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat ID and registered email ID. We will get this checked with the concerned team and will get back to you.
5. Can I use predefined functions of the specific language and framework to complete the exam?
Pre-defined functions from the standard libraries can be used in the coding assessment. However, we recommend you to not to use a particular function or library than that what is mentioned in the instructions or the usage of library will be blocked by the platform i.e. if you try to access such a library the compiler will produce an error.

6. If you're trying to print your own Input (For example if you are trying to print Hello, hello world , Hi etc):
You are not allowed to take input explicitly in the code. In the test, you are not required to take input, as the data to be worked is passed to the function.

7. If you're trying to Test your own test Cases:
You will be unable to test your own test cases on platform. We ask you to only write code as a solution to the problem statement.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat Id and registered email id. We will get this checked with the concerned team and will get back to you.

8. I have modified the code or language after compiling the code,will my previous compiled code be considered or not?
We would like to inform you that only your latest response will be considered as all the previous responses will get deleted after once you modify the language or code.

 


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1. How do I join the interview? 
You might have received an invite to join the interview on your registered email address. To join the interview, hit on ‘Join Interview’, it will redirect you to the Smart Interview Live interview session. 
2. I see a window that the interview hasn't started yet? 
If you have entered the platform and observed that the interview hasn’t started yet, it is probably because the interviewer hasn’t yet joined the session, request you to refresh the URL after a minute or so, you will be able to enter the platform. 
3. Is there any specific device requirement to run the Smart Interview Live platform?
Yes, please note the Hardware Requirements: Webcam and microphone are mandatory. You can also check the compatibility of the devices using the below links:
  • To ensure your webcam is working fine please click on
https://amcatglobal.aspiringminds.com/?go=cameraTesting
  •  To ensure your microphone is working fine please click on
           ​https://www.onlinemictest.com/
Software Requirement: as listed below:
 Web interface : Google Chrome 60+, Mozilla Firefox 60+ 
4. I am not able to see the chat sent by my interviewer. 
Click on the chat option on the bottom right corner of the screen. You will be able to chat with the interviewer once you have clicked on the chat option.
5. My internet is fluctuating; I am not sure if others are able to see/ hear me. 
You can check the connection of your mic/ internet and webcam from ‘device status’ option under settings. Green tick means you have the required infra.
6. I was logged out of the interview because of an internet connectivity issue. How do I re-join the interview?
You can simply click on the ‘Join interview’ link again and the interview will be resumed. Please make sure that the internet connection is stable while you re-join. 
7. I don't understand where I can write a code.
You can simply click on the Settings button and click on ‘Quick Tour’ that should help you to understand from where you can write and Run the code.
8. Can I send my resume to the interviewer from this platform?
Yes, please click on Chat Icon at right bottom corner of platform and click on attachment icon and attach a file and click on Send icon.
9. Can I change the language while writing a code in the Smart Interview Live?
Yes, on the top right corner of the compiler, you can select from the list of languages allowed.
10. I am not able to see questions given by my interviewer, where can I see that?
Once the interviewer shares a question with you, you will see it in the middle of your screen,and you can click on ‘View More’ or there is icon given in the middle of the Screen as with icon ‘Q’, simply click on it and it will take you to the Question View.
11. I have enabled the mic and webcam on the Smart Interview Live platform but still getting the error ‘microphone not found’ or ‘webcam not found’. 
You can quickly do multiple level of checks in this case:  
  • Make sure you close any other application using your camera/ microphone before you start the interview.  
  • You can check your browser site settings and ensure that the microphone and webcam is allowed to access the Smart Interview Live’s URL.  
  • If you are still not able to connect, you should go to your system settings – click on ‘sounds’ for microphone settings and ‘camera’ for webcam settings. Use the troubleshooting options listed. 
12. How to provide access to webcam/ microphone (steps to be followed)
Application Level Check
  • You will be re-directed to this page once you click on the interview link, please enable the microphone and webcam icon at the bottom left of your Smart Interview Live screen. 
            
 Browser Level Check
  • If the issue persists, please click on Site Information and see if access has been given to Smart Interview Live to use Webcam and Microphone, if not please click on drop-down and change permissions from ‘Block’ to ‘Allow’.
  • Then click on the video icon (marked in yellow) in the URL and check if your microphone and webcam is listed and has been allowed to access Smart Interview Live.
  • You can also check by going into Site Settings of the platform as shown below and please check if you have given site permission to access webcam and microphone. 
System Level Check
  • Please go to your system settings
  • Click on System . Click on Sound and see if your microphone is listed and working properly, else you can click on troubleshoot and take system’s guidance to resolve the issue.
 
  • For Webcam, go to your system’s webcam settings and see if webcam is listed. Make sure that it has been enabled and permission is given to all the sites to use webcam.
Note: Above steps are for Google Chrome and Windows 10, however all the browsers and windows have similar steps to follow and troubleshoot the issue.


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