Photo Cluster

Lozenge
Candidate Support


Please try to log back in using the original assessment link.

If you experience difficulties doing so, please inform your recruiter of the interruption.

It is at your recruiters discretion to allow you to resume the assessment.

If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.


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Time Needed and Overall time you will need is the typical amount of time that it should take to prepare for the assessment and answer any practice questions if applicable. This includes the amount of time it should take to read the instructions, answer the assessment questions and, if applicable, review your responses.

Time Limit indicates that the assessment has a timer that will count down. Once the timer reaches 00:00, you will not be able to answer any additional questions. Some assessments are designed to see how many questions you can answer within a specific time frame therefore you might not be able to answer all of the questions within that time limit. Please try to work as accurately and quickly as possible.

Please Note: Not all assessments will indicate that there is a Time Limit. An example of this is an assessment that has a time limit of 3 minutes per question. However, it is best to fully read the instructions that are presented prior to the assessment for additional details as the time limit per question would be presented on the instructions page.





If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.


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Small laptops and Netbooks may be too small to display the entire test screen, so you may want to try using a different device.

If you are not using one of these devices, you may want to check the following settings in Internet Explorer:
1) Go to the View menu (or press ALT+V)
2) Choose Zoom and check that 100% is selected



To change the size of the text, go to the View menu and select Text size then Medium.



If the problem persists you may want to try one of the following:

1) Check that your screen resolution is set to 1024 x 768 or higher
- Right-click on your desktop
- Select Screen resolution
- Set the resolution to 1024 x 768 or higher

2) Check to see if there is a scroll bar

3) Maximize the window (or press the F11 key once) when the question appears

You should be able to see the entire test screen and the Next button once you have adjusted the above.

If you cannot see an orange Next button on your screen, please make sure you have selected two answers for the question, as per the instructions.

If you have chosen two answers for the question and still cannot see an orange Next button, try pressing the CTRL key and the number 0 at the same time. This will change the zoom setting back to 100% for that window.

If the problem persists, we recommended that you try another browser.

If you have any questions, please get in touch with your local Technical Support team by using the Contact Us widget on the right side of this page.


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