How do I use the Bulk Import feature on the TalentCentral™ platform?

How do Project Tags work with a Solution?

How does the TalentCentral™ platform support candidates with disabilities?

What are Project Tags? (TalentCentral™)

What are Stages and Hurdles? (TalentCentral™)

What is a dashboard and how can I create one? (TalentCentral™)

What is a Multiple Use link and how do I create one? (TalentCentral™)

What is a User Group and how can I create one? (TalentCentral™)

What is an Assessment Profile and how can I set one up? (TalentCentral™)

What is candidate messaging and how can I use it? (TalentCentral™)

What is Response Reuse and how does it occur? (TalentCentral™)

What is SHL Microsoft Teams App and how can I use it?

What is the TalentCentral™ platform?

What user permission levels are available on the TalentCentral™ platform?

Where can I find more information about the different features of a project? (TalentCentral™)

Why do my SHL OPQ and Verify reports look different? (TalentCentral™)

How can I access my candidates' results on the TalentCentral™ platform?

How can I add additional assessments or reports to my project? (TalentCentral™)

How can I customize a candidate email invitation on my project? (TalentCentral™)

How can I customize my email templates and related settings on my system? (TalentCentral™)

How can I progress candidates to the next stage if they have not achieved the minimum percentile score for a hurdle? (TalentCentral™)

How do I add new users to the TalentCentral™ platform?

How do I create a project and send out a test using the TalentCentral™ platform?

How do I progress a candidate to the Verification stage? (TalentCentral™)

How do I resend a candidate invitation email? (TalentCentral™)

What are the recommended computer requirements for the TalentCentral™ platform?

What should I do if I cannot log in to my TalentCentral™ account?

What should I do when the assessment system is not available due to release activities?

TalentCentral™ Platform URLs are changing - What do I need to know?

The OPQ: Reimagined – What do I need to know?

The Redesigned MQ: What do I need to know?

What is in the September Release to TalentCentral?

Where can I find a Quick Start Guide for the TalentCentral™ platform?

Where can I get training on the use of the TalentCentral™ platform?

Can I use SHL Online to place an order?

How quickly will my order be processed? (SHL Online)

What is the SHL Online system?

What products are available on SHL Online?

When can I place an order through SHL Online?

Where can I find pricing information for products available on SHL Online?

How can I access candidate results and reports on SHL Online?

How can I add a candidate to an existing project? (SHL Online)

How can I check if the candidates have completed their assessment? (SHL Online)

How can I order additional products or reports? (SHL Online)

How can I progress candidates to the supervised assessment stage on SHL Online?

How can I replace a candidate on an existing project? (SHL Online)

How can I resend the invitation email to a candidate? (SHL Online)

How can I search for candidates on SHL Online?

How can I use the Import Candidate facility on the SHL Online system?

How do I change a candidate’s name or e-mail address on a project? (SHL Online)

How do I know when the individuals being assessed have completed their assessments? (SHL Online)

How do I return to an order I started earlier? (SHL Online)

How do I select assessment and report combinations? (SHL Online)

My candidate requires a deadline extension due to extenuating circumstances. How can I extend this? (SHL Online)

What are the recommended browsers to use with SHL Online?

What should I do when the assessment system is not available due to release activities?

Where can candidates find guidance if they experience difficulties taking the assessment(s)? (SHL Online)

Who can I contact if I am having problems using SHL Online?

How does SHL Sunstone Analytics work?

What is SHL Sunstone Analytics?

What is the impact of Sunstone Analytics on the candidate?

Can green/yellow/red light percentages (throughputs) be adjusted? (Sunstone Analytics)

Does Sunstone Analytics introduce any new legal risks? How do we ensure defensibility for our clients?

How and when can I request an Adverse Impact analysis? (Sunstone Analytics)

How does Sunstone Analytics protect against Adverse Impact?

How is the Sunscore used? (Sunstone Analytics)

How should I interpret the predictive features? (Sunstone Analytics)

How should I interpret the Sunscore color band? (Sunstone Analytics)

What should I do if the Applicant Tracking System was down and I never received Sunscores for a set of applicants? (Sunstone Analytics)

When and why should algorithms be refreshed? (Sunstone Analytics)

Who can I contact in case I experience any technical issues? (Sunstone Analytics)

Who can I contact regarding a reporting and data extract query? (Sunstone Analytics)

Who can I contact regarding billing and contracting queries? (Sunstone Analytics)

Who can I contact regarding how to navigate the platform? (Sunstone Analytics)

Who can I contact regarding modifying Algorithms or adding new Algorithms? (Sunstone Analytics)

Does my course booking include accommodation? (UK only)

How do I book a place on a training course and how do I pay?

Is there a charge for cancelling or rescheduling my training course?

What training services are available in my region?

My link to complete an online assessment prior to my course does not seem to be working. What can I do?

What should I do if I have completed my e-learning modules and the score has not updated?

What should I do if I have forgotten my password for https://learning.shl.com?

When will I receive my online assessment report?

Where can I find the link to complete the online assessment required for my pre-course work?

Will I be required to complete any pre-course work before attending a face-to-face course?

What time does the course start and finish?

When will I receive my course joining instructions?

Where is my course being held?

How do I download the reports for my OPQ follow-up work? (UK only)

How do I get the OPQ links for my follow-up work? (UK only)

How do I register with the British Psychological Society (BPS) as an Occupational Ability and/or Occupational Personality Test user? (UK and Middle East only)

I have lost my training certificate, can I have a replacement?

Where should I submit my OPQ Follow-up work? (UK only)

Are all of your system administration training courses delivered online?

How many people can we book on a system administration training course?

How much does a system administration training course cost and how do I pay?

Is there a limit to how many courses our organisation can book?

My organisation is global. Can we have people from different time zones join the same course?

What is a 1-2-1 system administration training course?

What is a public system administration training course?

What languages do you offer system administration training in?

Where can I get training on the use of the Multi-Rater Feedback (MFS) system?

Will we have people from other organisations join our system administration training course?

How long does a system administration training course last?

What equipment will I need for the system administration training course?

When will I receive my system administration training course joining instructions?

Will I be required to complete any pre-course work?

What time does the training course start and finish?

Will you give us product information during the training course?

Will you provide us with our system administrator login as part of our training?

Do you provide any supporting documentation after the course?