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第一次点击您的测试连接时,您须输入个人信息以创建新账户,然后您需要使用第一次注册后发送给您的用户名以继续您剩下的测试。

请注意,如您在以下链接完成的测试https://www.shldirect.com/shz/其为练习页面。要完成实际测试,您需要点击您为其做测试的公司发来的原始测试链接。练习页面上的测试结果,不会发送给您为其做测试的公司。

如果您接收到了多封发来的邮件(内含不同用户名),这很可能是因为您注册了多次。如您还未开始进行剩下的测试,请登出并使用第一个接收到的用户名重新登录。如您已经完成了剩下的测试,您需要联系您为其做测试的公司,告知公司您使用了不同的用户名完成测试。

如果您还有其他的问题,请使用此页面右侧的“联系表”的链接与我们联系。


这文章对您有帮助吗?

If you are completing a numerical or calculation test, you may make use of a calculator unless you have been instructed otherwise.

When completing any of our tests, please note that the time limit of the test may make using additional resources, such as a dictionary for a verbal test, inadvisable.

You may find it useful to have a piece of paper and a pencil to hand when completing any assessment.


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SHL评估平台不会发送完成确认邮件。但是,您可以查看是否已经完成了所有测试,以下截图为指导图例。(请注意,该截图只是个范例,您个人评估页面的测试显示可能与范例不同。)

不同评估平台显示测试已完成的方式不同。

如果您是从一个公司的职业网站被定向到您的测评,请检查您在该公司的职业概况的状态,或联系人力资源或招聘团队。

一旦您完成您的测评,您会看到一个绿色的勾或核对标记在测评名称旁边,并且状态将改为已完成

当您完成360评估并保存测试回答后,您会看到任务一侧显示绿色对勾或标记。请注意,您仍然需要提交任务,这样您的回答才能加入到反馈报告里。一旦提交了任务,绿色对勾或标记会变成挂锁,表明您已经完成并锁定了测试回答,自此答案无法再更改。



在以下示例中,您会看到待完成评估数为0,列表中各项状态均为已完成。



一旦您完成了测试,您为其做测试的公司会收到结果已生成的通知。

为保证测试结果的保密性,只有该公司选定的结果接收人能够查看您的测试结果。因此,SHL支持团队无法为您提供测试结果。但是,我们可以和您确认您是否完成了测试。

如需要对于您表现的反馈,或下一步流程,请直接联系您为其做测试的公司。由于SHL支持团队无法提供公司联络信息,请您使用您最初与公司进行联络的渠道,或查阅该公司网站。请注意,您收到的反馈范围由该公司决定。

如果您还有其他的问题,请使用此页面右侧的“联系表”的链接与我们联系。


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我们所有的评估测试在正式开始试题前有相关的操作说明,并包含一个截屏图例。这是为了确保考生能完全理解他们将会看到什么并且在评估测试题中他们需要做些什么。

您不能对此例题进行作答。请在输入答案前确认您是在第一页页面中。

如果您还有其他的问题,请使用此页面右侧的“联系表”的链接与我们联系。


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如您在完成测试时遇到技术问题,您需要联系您为其做测试的公司,询问该公司是否允许重新进行测试。请注意,SHL支持团队无法在未经授权的情况下重新设置已完成的测试。由于SHL支持团队无法提供公司联络信息,请您使用您最初与公司进行联络的渠道,或查阅该公司网站。

如果您还有其他的问题,请使用此页面右侧的“联系表”的链接与我们联系。


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根据您被要求完成的测评的类型,您可能需要访问不同的网站。请参阅您最初的邀请电子邮件,其中应包含您的测评链接。

如果您正通过 https://www.feedback.mfs.shlsolutions.com/360/cand/fmain.asp 完成 360 度反馈问卷,请注意:如果完成截止日期已过期,且我们已为您评分的人员生成报告,则您的问卷链接将不可再继续使用。

如果您仍然无法找到您的测评,请联系邀请您完成测评的招聘人员或者的公司。

如果您还有其他的问题,请使用此页面右侧的“联系表”的链接与我们联系。


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好的雇主是会尽可能地唯才是用的,把合适的人员输送到合适的岗位上。我们花费四分之一到三分之一的时间在我们的工作上,所以我们的能力和兴趣是否与这份工作匹配就显得相当重要。

雇主评价员工工作表现是否良好的内容是工作行为和工作能力。这通常被描述为竞争力。竞争力是一种可以导致在岗位上获得高绩效的行为组合。雇主会使用评估测试,面试和其他的评估工具来评估一个人的竞争力。

请记住,对于企业或者是您来说,这是一个双向的选择,所以无论是您还是企业,这个选择都应该是正确的选择。

欢迎访问SHL Direct以获得更多有关评估测试的信息。


这文章对您有帮助吗?

如果用于连接您的电脑和我们的评估测试系统的互联网网络中断了,那么网页将卡住无法继续。

当发生了这种情况,请您不要点击测试的‘退出’按键。这将导致您把当前所输入的信息直接提交到系统内。这样一来,测试时间还没有结束,但您却无法完成所有的答题了。 如果您不小心点击了推出或是终止按钮,千万不要继续,请使用此页面右侧的“联系我们”的链接与我们联系。

请您按键盘上F5键或CTRL键+R键来刷新或重新加载卡住的测试题页面。假如页面能刷新或重新加载,那么您应该就能继续您的评估测试。

假如这个问题仍然存在,请您按照以下步骤来解决:
1)点击页面右上角的小X键来关闭卡住的测试题页面
2)在您刚才关闭的窗口后边,您应该能看到评估测试的主页面了。这个页面上有显示让您开始答题的网页链接。
3)现在请您点击该页面上‘继续测试’的链接并继续答题。

如果您是从邀请邮件上的网页链接登陆,或者是直接从公司的职位招聘网页登陆的,请您按以下步骤操作:
1)点击网页页面右上角上的小X来关闭所有浏览器上已打开的网页窗口
2)如果您当初是从邀请邮件上的网页链接来登陆的,请再次点击该链接来返回到评估测试当中。如果您当初是从公司的职位招聘网页登陆的,请您重新登陆到公司的职位招聘网页登陆并返回到评估测试当中。


这文章对您有帮助吗?

No, incorrect responses do not affect your test score. You are expected to answer all the questions in all test sections delivered. You may not skip any question/mark an answer as blank.

If you have any further questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.


这文章对您有帮助吗?

In this adaptive assessment, consider your answers carefully as you will not be able to go back and review or change your previous responses once they are submitted. This is because each question's difficulty level is based on the responses given to the previous questions.

If you have any further questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.


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If your test displays an embedded calculator on the test screen, you will be able to use that during the test, but no other external calculators (or other calculating devices) are allowed. You can however use pen and paper for calculating manually.

If you have any further questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.


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You should be able to access your test with the original login details a few minutes after closing the session. If you are unable to access the test at this point, please check the following scenarios:
  1. An error message displays ‘Your test has been invalidated. You will not be able to resume your test. Please contact the test administrator for further details.’ This error means that one of our Anti-Cheating features has been violated. Please contact your recruiter for further details on this error and your test access.
  2. An error message displays ‘You have either completed or submitted your test. You will not be able to resume your test.’ This error means that you might have submitted your test already, or you are trying to access an assessment after the allowed restart time of 4 hours.
If you have any further questions, please get in touch with your local Technical Support team byusing the Contact Form widget on the right side of this page.
 


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When you take our Video Interview test, your responses will be recorded via headphones and webcam, and you will be scored based on your responses. You will need the following before you attempt the test:
  • PC or laptop
  • Webcam connected to the system or built-in laptop webcam
  • Headphones with microphone (some systems offer built in microphone option; please do not use wireless headphones)
  • Uninterrupted internet network (min speed of 256Kbps)

If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
 


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[
The list of Frequently Asked Questions for GMAC registration is available for you to view directly from the registration page, or from the email you should have received from the platform. You can also go the page by clicking this link.
 ]


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Your test can only be rescheduled with approval from the recruiter. Please contact your recruiter/consultant regarding further assistance on this.
The syllabus and content of the assessment are approved by the company and is strictly confidential. Please contact your recruiter/consultant if you have further questions.


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This could be an internet issue. We ask you to close the window, reconnect to a better network and resume the test after 2 minutes. You may also need to clear your browser’s cache from the past 30 days.


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If you are attempting SJT module, you will have to select 2 options which you feel can be the best and the worst response to the question or statement, once you have selected both the options, click on submit to move forward. In the module there are two options that the candidate must select per question, one is the 'Best Option' & other is the 'Worst Option'. Until the candidate has not selected both these options, i.e., the best option & the worst option they won’t be able to confirm the option & move to next question. Also, same option cannot be marked as both Best & Worst.


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Please find below some tips and tricks to help you prepare for and complete your assessment(s)
Do's
  • Make sure you are in a quiet place with as few distractions and interruptions as possible.
  • Please ensure that your system meets minimum requirements as mentioned in your test invitation email.
  • Reboot your computer before test day or right before you connect to take your exam.
  • Close all programs and tabs before starting the test. Please ensure that no other tab/Window is opened during the test.
  • Read all instructions carefully.

Dont's
  • Leave your computer whilst in the middle of a timed test, the timer will keep ticking away.
  • Switch to any other tabs or window during assessment.
  • Share content or copying content of online assessments.
  • Use calculators (except for numerical assessments) or any electronic device.
  • Try to login just before the deadline ends.
  • Leave test in between without completing it


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Cooling period is a time window in which recruiters restrict multiple attempts from the same candidate. You will get notified with a message telling you about the length of the cooling off period, after which you can re-apply.
You will not be able to attempt this test. We advise you to connect with the recruiter/consultant regarding the further assistance on this.


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10.1) Question: Can we use calculators/pen & paper? 
Answer: Use of the calculator during the test is not allowed. However, you may use Pen & Paper to do the calculations manually.
If you are completing a numerical or calculation test, you may make use of a calculator unless you have been instructed otherwise. 
10.2) Unable to go back to previous question
You will not be able to go back to the previous question and make changes in it, this is an adaptive test, your responses are recorded for all the previous questions attempted.
10.3) Unable to see questions screen turns black or screen continuously loading/hang
As a first step, please close the test window and clear the cache of the browser you are using to access the test. After a few minutes, please try and access the test again.
If the problem persists, please try another browser to access your assessment.
If you are unable to access the test in any of the available browsers, please get in touch with the Technical Support team by using the widget on the right side of the page.


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2.1) Quit
You clicked on Quit Test, which implies you don’t wish to continue with the test. You will not be able to resume the test any further.
2.2) Submitted
You had submitted the test successfully. You will not be able to resume the test any further.
2.3) Expired
Your test is expired, a test once closed can be resumed for a certain period, failure to attempt the test within that time submits the test automatically, you will not be able to resume the test any further
2.4) Invalidated due to Off Focus
Your test is invalidated due to multiple attempts made at switching the browser or clicking outside the test window, this is considered as a violation. You will not be able to resume the test any further.
2.5) Request for Reattempt
We suggest you connect with your recruiter/consultant for a chance at reattempting the test.
2.6) Invalidated due to Print Screen
Your test is invalidated due to clicking the print screen button multiple times. Taking screenshots of the test window is considered a violation. You will not be able to resume the test any further.
2.7) Invalidated due to Exceeding Resuming Count
You are required to complete the test in one go, the test cannot be resumed multiple times, you will not be able to attempt this test anymore.
We request you to connect with your recruiter for any further help on this.


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8.1) Question: What is test all about?
Answer: This is an AI driven Online Interview platform where your responses will be recorded via headphone and webcam and you will be scored basis the same.
8.2) Question: What is the test duration?
Answer: 20-25 mins
8.3) Question: What are the technical requirements to take the test?
Answer: The test has 4 basic requirements:
  • A Personal Computer / Laptop.
  • A Webcam connected with the System (Not required in case of Laptop with functional in-built Webcam)
  • Headphones with microphone
  • Smooth and uninterrupted Internet connectivity; Download and Upload Speed of min 1 Mbps (throughout the testing session, which will last for approximately 20 minutes)
8.4) Question: I'm unable to hear on testing page
Answer: Please check whether the access to microphone is provided while at video testing page, if you were not prompted for the same please go to your browser settings à site setting àallow microphone.
Please prefer using Mozilla Firefox for the assessment you will be prompted to provide access to both webcam and microphone that you will have to ‘allow’.
8.5) Question: I'm unable to see myself on video testing page
Answer: Please see if you have provided access to your webcam while at video testing page, if you were not prompted for the same please go to your browser settings and allow webcam.
Please prefer using Mozilla Firefox for the assessment you will be prompted to provide access to both webcam and microphone that you will have to approve.
8.6) Question: Not able to hear properly in video testing page/there is some noise.
Answer: Please close the test window and login again using Mozilla Firefox preferably and when prompted for allowing access to your Microphone please select Microphone tagged with ‘High-Definition Audio’. Do not use the Default Microphone in the dropdown.
8.7) Question: Test got logged out stating ‘Microphone was unplugged’.
Answer: Please close the test window and login again, the test will not allow you to move ahead without the Microphone. Please check if the microphones are plugged in properly and start test again.
8.8) Question: Test logged out stating ‘Illegal window switch detected
Answer: You are not allowed to open any other Browser / Switch between the Test Screen and other widows/ Minimize the Test Window. The Test will get locked permanently if a candidate is found switching through windows while taking the Test. Please connect with the HR/Recruiter that brought you this opportunity for further steps.


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You may have not selected all the parts of the answer, as specified in the test instructions. Please make sure that you select a “best” and a “worst” action for each situation. The answer will only activate after both the responses are selected.

If you have any further questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.


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1. If you're getting a Runtime error or a Timed out error while compiling code:
Please ensure that there is no infinite loop in your code as this may lead to error while compiling the code. Also, for each question there are few visible as well as hidden (edge test cases) test cases. We ask you to review your code and question once and compile again after modifying your code.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat ID and registered email ID We will get this checked with the concerned team and will get back to you.

2. If you're getting an error even after writing correct code:
For each question there are few visible as well as hidden (edge test cases) test cases. We ask you to please review your code and question once and compile your code after modifying code.If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat ID and registered email ID. We will get this checked with the concerned team and will get back to you.
3. If you're getting no error while compiling the code on Local IDE but you are getting a compiler error while compiling code on platform:
For each question there are few visible as well as hidden (edge test cases) test cases. There might be a possibility that IDE which you are using is unable to detect edge test cases due to which you are getting no error on local IDE but on our platform you are getting error while compiling code. We ask you to please review the problem carefully and modify your code accordingly.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat Id and registered email id. We will get this checked with the concerned team and will get back to you.

4. If you're trying to execute your own test cases or try to print something on platform which is not required for the problem in the test:
You will be unable to test your own test cases on platform. We ask you to kindly write code as a solution to the problem statement only.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat ID and registered email ID. We will get this checked with the concerned team and will get back to you.
5. Can I use predefined functions of the specific language and framework to complete the exam?
Pre-defined functions from the standard libraries can be used in the coding assessment. However, we recommend you to not to use a particular function or library than that what is mentioned in the instructions or the usage of library will be blocked by the platform i.e. if you try to access such a library the compiler will produce an error.

6. If you're trying to print your own Input (For example if you are trying to print Hello, hello world , Hi etc):
You are not allowed to take input explicitly in the code. In the test, you are not required to take input, as the data to be worked is passed to the function.

7. If you're trying to Test your own test Cases:
You will be unable to test your own test cases on platform. We ask you to only write code as a solution to the problem statement.
If you still feel that there is an issue or have additional questions then then please contact us by using the Contact Form widget on the right side of this page. Please share your complete query along with your test URL , Amcat Id and registered email id. We will get this checked with the concerned team and will get back to you.

8. I have modified the code or language after compiling the code,will my previous compiled code be considered or not?
We would like to inform you that only your latest response will be considered as all the previous responses will get deleted after once you modify the language or code.


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1. How do I join the interview? 
You might have received an invite to join the interview on your registered email address. To join the interview, hit on ‘Join Interview’, it will redirect you to the Smart Interview Live interview session. 
2. I see a window that the interview hasn't started yet? 
If you have entered the platform and observed that the interview hasn’t started yet, it is probably because the interviewer hasn’t yet joined the session, request you to refresh the URL after a minute or so, you will be able to enter the platform. 
3. Is there any specific device requirement to run the Smart Interview Live platform?
Yes, please note the Hardware Requirements: Webcam and microphone are mandatory. You can also check the compatibility of the devices using the below links:
  • To ensure your webcam is working fine please click on
https://amcatglobal.aspiringminds.com/?go=cameraTesting
  •  To ensure your microphone is working fine please click on
           ​https://www.onlinemictest.com/
Software Requirement: as listed below:
 Web interface : Google Chrome 60+, Mozilla Firefox 60+ 
4. I am not able to see the chat sent by my interviewer. 
Click on the chat option on the bottom right corner of the screen. You will be able to chat with the interviewer once you have clicked on the chat option.
5. My internet is fluctuating; I am not sure if others are able to see/ hear me. 
You can check the connection of your mic/ internet and webcam from ‘device status’ option under settings. Green tick means you have the required infra.
6. I was logged out of the interview because of an internet connectivity issue. How do I re-join the interview?
You can simply click on the ‘Join interview’ link again and the interview will be resumed. Please make sure that the internet connection is stable while you re-join. 
7. I don't understand where I can write a code.
You can simply click on the Settings button and click on ‘Quick Tour’ that should help you to understand from where you can write and Run the code.
8. Can I send my resume to the interviewer from this platform?
Yes, please click on Chat Icon at right bottom corner of platform and click on attachment icon and attach a file and click on Send icon.
9. Can I change the language while writing a code in the Smart Interview Live?
Yes, on the top right corner of the compiler, you can select from the list of languages allowed.
10. I am not able to see questions given by my interviewer, where can I see that?
Once the interviewer shares a question with you, you will see it in the middle of your screen,and you can click on ‘View More’ or there is icon given in the middle of the Screen as with icon ‘Q’, simply click on it and it will take you to the Question View.
11. I have enabled the mic and webcam on the Smart Interview Live platform but still getting the error ‘microphone not found’ or ‘webcam not found’. 
You can quickly do multiple level of checks in this case:  
  • Make sure you close any other application using your camera/ microphone before you start the interview.  
  • You can check your browser site settings and ensure that the microphone and webcam is allowed to access the Smart Interview Live’s URL.  
  • If you are still not able to connect, you should go to your system settings – click on ‘sounds’ for microphone settings and ‘camera’ for webcam settings. Use the troubleshooting options listed. 
12. How to provide access to webcam/ microphone (steps to be followed)
Application Level Check
  • You will be re-directed to this page once you click on the interview link, please enable the microphone and webcam icon at the bottom left of your Smart Interview Live screen. 
            
 Browser Level Check
  • If the issue persists, please click on Site Information and see if access has been given to Smart Interview Live to use Webcam and Microphone, if not please click on drop-down and change permissions from ‘Block’ to ‘Allow’.
  • Then click on the video icon (marked in yellow) in the URL and check if your microphone and webcam is listed and has been allowed to access Smart Interview Live.
  • You can also check by going into Site Settings of the platform as shown below and please check if you have given site permission to access webcam and microphone. 
System Level Check
  • Please go to your system settings
  • Click on System. Click on Sound and see if your microphone is listed and working properly, else you can click on troubleshoot and take system’s guidance to resolve the issue.
 
  • For Webcam, go to your system’s webcam settings and see if webcam is listed. Make sure that it has been enabled and permission is given to all the sites to use webcam.
Note: Above steps are for Google Chrome and Windows 10, however all the browsers and windows have similar steps to follow and troubleshoot the issue.


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