What should I do if the Applicant Tracking System was down and I never received Sunscores for a set of applicants? (Sunstone Analytics)

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Question: What should I do if the Applicant Tracking System was down and I never received Sunscores for a set of applicants? (Sunstone Analytics) Answer:

SHL can provide scoring reports for any candidates not processed through the Applicant Tracking System (ATS). Please note, this would be on an exception-only basis.

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